Unit Assistant, Emergency

Job Summary

The Unit Assistant ensures clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients.  As part of a multidisciplinary team the Unit Assistant provides supportive service to patients, nursing staff and physicians and works in cooperation with other departments with the hospital as well as other nursing units..

Qualifications and Experience

• Successful completion of a high school diploma or recognized equivalent
• Office Administration Certificate preferred.
• One (1) year experience in within a healthcare setting preferred.
• Demonstrated knowledge of medical terminology required.
• Experience with order entry/Meditech an asset.

Skills and Abilities

• Demonstrated basic computer literacy with Microsoft Office (Word, Outlook and Excel).
• Accurate keyboarding skills (minimum 30 wpm).
• Proven ability to read, write, and follow verbal and written English instructions.
• Demonstrates proficiency in written and val communications skills including excellent telephone etiquette.
• Demonstrated commitment to customer service and teamwork.
• Effective communication, interpersonal, and organizational skills.
• Ability to prioritize workloads and manage stressful work environments.
• Demonstrated ability to work independently and willingness to be flexible to meet department needs.
• Ability to meet the physical demands of the role.
• Demonstrated commitment to, and understanding of the principles of equity, diversity and inclusion.
• Demonstrated appreciation and respect for protocol, professionalism and confidentiality.
• Commitment to providing an exceptional experience for patients, family and staff.
• Models behaviour that is aligned with the values (Integrity, Compassion, Accountability, Respect and Excellence) of Stevenson Memorial Hospital.

Our Values

1. Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
2. Integrity - We adhere to the highest ethical principles
3. Compassion - We respond to our patients’ needs with empathy
4. Accountability - We are accountable to one another and to our community
5. Respect - We embrace the diversity of our patients, staff and community
6. Excellence - We support a culture of distinction

Hours of Work:  In order to provide the necessary patient care, our operations run 24/7.  There is the expectation that you are available to work weekdays, weekends and all shifts (days, nights, 12 hour shifts).

Other:  Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants.   We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.

Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354

As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role)