Operations Manager, Liquor Retail

Location: Edmonton, AB
Employment Type: Full-Time | Liquor Retail Management

Company: SNDL Inc. | Wine and Beyond

About Wine and Beyond & SNDL

Wine and Beyond is part of the SNDL family—Canada’s largest private-sector liquor and cannabis retailer. With a growing retail presence across Alberta and British Columbia, we’re proud to continue building strong leadership teams that deliver exceptional service and operational excellence.

The Role: Operations Manager

We’re hiring a detail-driven, people-focused Operations Manager to help run day-to-day store functions. In this key leadership role, you’ll partner with the General Manager and department leads to ensure smooth store operations—from staffing and inventory to compliance and customer service.

This is the perfect fit for someone with a sharp operational mind who thrives in a fast-paced retail environment.

What You’ll Do

• Oversee daily operations, including scheduling, merchandising, and receiving

• Support recruitment, training, and team development

• Manage inventory, ordering, pricing, and store audits

• Ensure payroll accuracy and labor budget compliance

• Monitor store appearance, cleanliness, and equipment functionality

• Help resolve escalated customer concerns professionally

• Track and act on KPIs, loss prevention, and store performance metrics

• Ensure liquor and safety compliance

What You Bring

• 2+ years of experience in operations or retail management

• Strong leadership, organization, and communication skills

• Detail-oriented with inventory and POS system knowledge

• ProServe certification (or willingness to obtain)

• Able to lift 50 lbs and work on your feet

• Flexible availability, including evenings and weekends

• Must pass a background check and have reliable transportation

Why Join Us

• Competitive salary and benefits

• Staff discounts across all brands

• Career advancement opportunities within SNDL

• Product knowledge training & ongoing development

• Incentives, contests, and team recognition

Apply now to be part of something exciting at Wine and Beyond!

We thank all applicants for their interest. Only those selected for interviews will be contacted.

SNDL is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace for all employees regardless of race, gender identity, orientation, age, ability, or background.